FAQ

How can I contact you?

You can reach us anytime via email at [ info@sylaraskin.com] or by using the contact form on our website. We aim to reply within 24 hours (Monday–Friday). 

Where do you ship to?

We currently ship to the UK, USA, Canada, Australia, and New Zealand.

How long does shipping take?

• UK & Europe: 5–10 business days.

• USA, Canada, Australia, New Zealand: 7–15 business days
  You’ll receive a tracking number once your order has shipped.

Do you offer returns or refunds?

Yes! If you’re not completely satisfied, you may request a return or exchange within 14 days of receiving your order. Please ensure products are unopened and unused.

What is your shipping policy?

To understand our shipping policy please visit Shipping & handling page

to track your please visit our 'Tracking' page.